Administrative Assistant I

Overview

The national offices of the Presbyterian Church (U.S.A.), based in Louisville Kentucky, serve with mid-councils, congregations, worshipping communities, and partner organizations to carry forth the mission of Jesus Christ. Approximately 400 individuals, diverse in race, age, gender, sexual orientation, faith, skills, and more, come together as colleagues to work for a world where justice reigns, peace prevails, and God’s love extends to all people. This community comprises the staff of national entities: the Interim Unified Agency, the Presbyterian Publishing Corporation, Presbyterian Women, and the Administrative Services Group.

Position Purpose:  

To provide detailed and administrative support to the Annual Giving team and Associate Director, Special Offerings. 

Roles and Responsibilities (list in order of priority):

1. Presbyterian Giving Catalog fulfillment: Manage inventory, complete fulfillment requests daily, and drive efficiency and process updates as needed.

2. Answer Annual Giving general line, answer calls promptly and professionally through quick and accurate answers, and pass calls to appropriate teammates.

3. Work with Annual Giving Officer to send letters, thank you cards, and all other outreach items.

4. Manage Annual Giving shared calendar (due dates, drops, production deadlines, fulfillment schedules, etc.) and work across SFD to ensure knowledge and awareness of Annual Giving appeals.

5. Provide administrative assistance to Associate Director.

6. Collaborate with the Mission Specialist to manage Annual Giving conference participation and resourcing.

7. Complete all Special Offerings Standing Order returns and updates.

8. Serve as the backup website administrator for all SFD managed web pages. 

Essential Position Requirements:

• High School Diploma required. Associate degree and or Bachelor’s degree in related field preferred.
• Three to five years of experience in an administrative role.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.

Helpful Skills:

• Have a deep understanding and commitment to cultural and racial ethnic inclusiveness.  Values diverse groups, ethnicities, genders, communities, cultural constituencies and points of view.  Able to relate well to people from all walks of life and of varying theological perspectives. 
• Ability to speak one or more languages other than English very helpful.

Physical Requirements:

This is largely a sedentary position; however, it may require bending, standing, and lifting. Other roles of the position require the ability to see, hear, speak, type, write, and move from one location within the building to another while performing tasks. This is a full-time position working Monday through Friday. The expectation for in-person or hybrid with a minimum of 3 days in the office that may change seasonally.

Required Competencies:

Emotional Maturity & Adaptability: The Presbyterian Mission Agency (PMA) is a multi-national organization serving many constituencies with a wide variety of perspectives, values, and interests. Further, PMA is an innovative organization in a significant state of evolution where changes happen regularly and routinely. The successful candidate will possess a positive disposition, be well differentiated, and not easily thrown off balance or become negatively reactive.

Collaborative: Works together in an inclusive community, invites input, shares ideas and seeks the best ways to accomplish common goals.

Accountable: Takes responsibility for actions and works with integrity, transparency and love.

Responsive: Responds to the voices and needs of the church by being timely, helpful, enthusiastic and mission centered.

Excellent: Works with energy, intelligence, imagination and love.

Intercultural Competence: Understands and values differences in various cultures within the organization. Manages dynamics of cultural differences within a work group. Adapts to cultural diversity by continuously learning about differences and creates opportunities for staff to learn about one another. Successful candidate will possess a bias toward responsibility. They will claim their own mistakes, seek to make it right, and celebrate their wins while sharing credit with their colleagues. 

Life / Work Balance: Recognize the importance of rest and renewal and maintain an appropriate balance between work life and personal life by adapting to changing needs at work, taking time to pursue personal interests, seeking others' help and discernment when needed and responding appropriately when they are overcommitted or when faced with stressful or dynamic situations.

Additional Information/Benefits:

We believe a balanced life, with time for work, leisure, and spiritual nurture, makes us healthier and more productive colleagues.

PC(USA) offers a competitive benefits package for eligible employees including 

Defined Pension Plan

Medical

Dental

Vision

Basic Life Insurance

Short-Term and Long-Term Disability

Employee Assistance Program (EAP)

Flexible Spending accounts 

403(b) Retirement Savings Plan 

Vacation Days 

Sick Days 

Paid Holidays.

Our Commitment:

Our faith in God inspires our commitment to the values of diversity, equity, inclusion, and belonging and is grounded in scripture, the Constitution of the Presbyterian Church (U.S.A.), and actions of the General Assembly of the Presbyterian Church (U.S.A.).

Presbyterian Church (U.S.A.) is committed to being not only an Equal Employment Opportunity Employer as defined by the U.S. government, but with the inclusion of gender identity and sexual orientation as well.

Candidates from Presbyterian communities in the global south and other historic Presbyterian Communities of Color, preferably with theological training and fluency in languages other than English, are encouraged to apply.