Financial Empowerment Center Counselor

Dallas Area Habitat for Humanity

Dallas Area Habitat for Humanity is seeking a Financial Empowerment Center (FEC) Counselor to provide HUD-compliant housing counseling and financial empowerment services to individuals and families across our service area. This role supports clients in building financial stability, improving credit, and preparing for sustainable housing and homeownership.

Key Responsibilities

• Provide one-on-one financial empowerment and housing counseling aligned with HUD Housing Counseling standards and the Financial Empowerment Center model.
• Assist clients with budgeting, credit improvement, debt reduction, savings, and financial goal setting.
• Support renters, homeowners, and prospective homebuyers in achieving housing stability and mortgage readiness.
• Develop and maintain individualized client action plans and follow-up services.
• Maintain accurate, timely, and compliant client records and case notes.
• Support financial education and homebuyer education workshops as needed.
• Participate in outreach and referral partnerships to connect residents with services.

Required Qualifications

• HUD Housing Counselor Certification (or ability to obtain within required within 6 months).
• Bachelor’s degree in human services, finance, counseling, or a related field (or equivalent experience).
• Experience in financial counseling, housing counseling, coaching, or direct client services.
• Strong communication, documentation, and organizational skills.
• Ability to manage multiple client cases in a compliance-driven environment.

Preferred Qualifications

• Experience with a HUD-approved housing counseling agency.
• Experience with Salesforce
• Experience serving low- to moderate-income households.
• Bilingual (English/Spanish) preferred.

Why Join Dallas Area Habitat for Humanity?

You’ll be part of a mission-driven organization committed to strengthening families, increasing financial stability, and expanding access to safe, affordable housing in North Texas.

Dallas Area Habitat for Humanity is an Equal Opportunity Employer.

Work Environment: 

This is a hybrid  remote work environment with 2 days working from home and 3 days working in the office and a combination of classroom instruction and workshops.  

Physical Activity & Requirements 

While performing the responsibilities of the job, the employee is often required to sit and use repetitive motions of the wrists, hands and/or fingers. This is a sedentary position; however, the employee is occasionally required to stand, walk, reach with arms and hands, grasp, climb or balance, and to stoop, kneel, crouch or crawl and lift up to 15pds. Hearing, talking and vision abilities required by this job include perceiving the nature of sounds at normal speaking levels with or without correction, expressing or exchanging ideas be means of the spoken word and close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading.