Chic. Timeless. Empowering. At HATCH, we design for every stage of womanhood-before, during, and after pregnancy-offering effortless clothing essentials and clean beauty solutions that put women first. What began as a modern answer to maternity style has grown into a full lifestyle brand. Beyond our collections, HATCH is a trusted resource and community, offering thoughtful services, inspiring events, and Babe-our content platform created to inform, inspire, and connect mothers everywhere. 

About the job

A HATCH Store Associate is responsible for delivering an exceptional client experience, driving sales results, and building meaningful relationships with our community. This role serves as a brand ambassador by providing personalized service, maintaining product expertise, and supporting daily store operations.

What you’ll do

Meet company requirements in selling, merchandising and operations while safeguarding
company assets
Ability to work a flexible schedule, including nights and weekends
Develop and maintain genuine client relationships which contribute to store sales
Accountable for maintaining and updating a client book with detailed information on customers,
best clients, new additions, existing clients, due dates, etc.
Maintain product knowledge to optimize daily sales on all collections, Beauty and 3rd party
merchandise
Ensure personal image meets company standard and accurately represents the brand
Comply with all point of sale policies procedures and properly execute operational functions
Monitor shipping, transfers and special customer requests
Assist in merchandising, display maintenance and housekeeping
Passion for building an exceptional customer experience in store and through future interactions
Having an entrepreneurial mentality, being a problem solver and not afraid of change

What You'll Bring

Be at least 18 years old.
Strong communication and interpersonal skills with the ability to manage competing priorities.
Comfortable using digital tools, POS systems, and reporting platforms.
Available to work nights, weekends, holidays, and peak business periods.
Comfortable working independently during single-coverage shifts.
Ability to travel between store locations as needed.

Physical Requirements

Ability to regularly bend, lift, carry, push, and move merchandise and fixtures up to 30 pounds.
Ability to stand for extended periods, climb ladders and step ladders, and frequently reach overhead while performing store operations.

Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life.

*Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources.

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