Living Accommodation: For 6-8 weeks

Task Force Manager

Lodge on the Desert | Tucson, Arizona
Hilton hotel management experience and full-service hotel experience are required.

Join our beautiful boutique hotel in Tucson, Arizona, as a Task Force Manager. We are seeking an experienced, hands-on hospitality leader to support daily operations, guide our team, and deliver a welcoming, memorable guest experience.

This temporary assignment requires on-site leadership, travel, and a flexible schedule. The ideal candidate can quickly assess hotel needs, establish priorities, and work alongside department leaders to improve service, staffing, and operational performance.

Position Summary

The Task Force Manager provides operational leadership during management transitions, staffing gaps, or periods requiring additional support. Working closely with the management company and property leadership, this person helps maintain consistent service, support associates, manage labor, and keep the hotel operating efficiently.

Key Responsibilities

Hotel Operations and Guest Experience

Oversee daily operations across Front Office, Housekeeping, Food & Beverage, Maintenance, and other hotel departments.
Maintain a visible presence throughout the property and assist departments during busy periods.
Conduct daily property walks to identify service, cleanliness, maintenance, and safety concerns.
Respond promptly to guest concerns and follow through on resolutions.
Review guest feedback and work with department leaders on practical improvements.
Preserve the personal service and attention to detail expected in a boutique hotel.

Team Leadership and Staffing

Support recruiting, interviewing, onboarding, and training in coordination with HR.
Coach department leaders and associates on service expectations and accountability.
Review staffing and schedules against occupancy, events, and operational needs.
Monitor attendance, overtime, and timekeeping accuracy.
Address performance concerns promptly and document them with HR guidance.
Build positive working relationships and encourage clear communication across departments.

Financial and Administrative Oversight

Monitor labor costs, purchasing, inventory, and controllable expenses.
Review operational reports and identify opportunities to improve efficiency.
Ensure payroll preparation, timekeeping corrections, and approvals are completed by established deadlines.
Support revenue opportunities through coordination with Sales and hotel leadership.
Follow company procedures for cash handling, refunds, rate changes, and financial controls.

Property Standards and Compliance

Follow company policies, hotel procedures, and applicable employment and safety requirements.
Coordinate with HR to ensure onboarding and required employee documentation are completed.
Ensure incidents are reported promptly with appropriate supporting documentation.
Follow up on maintenance requests and corrective actions.
Provide regular progress updates, identify concerns, and escalate issues requiring management support.
Prepare a clear handoff of outstanding priorities at the end of the assignment.

Qualifications

Prior hotel management experience with Hilton is required.
Full-service hotel experience is required, including oversight of Food & Beverage operations.
Previous experience as a General Manager, Assistant General Manager, Operations Manager, or Task Force Manager.
Strong understanding of hotel operations, guest service, staffing, labor management, and financial controls.
Experience supporting multiple departments.
Ability to adapt quickly to a new property, systems, and team.
Strong communication, organization, problem-solving, and leadership skills.
Comfortable using hotel property management systems, timekeeping platforms, and Microsoft Office.
Boutique hotel experience and previous task force assignments are preferred.

Travel and Schedule Requirements

Ability to travel to Tucson, Arizona, and work on-site for the assignment.
Flexibility to work mornings, evenings, weekends, holidays, and respond to urgent operational needs.
Assignment duration, compensation, travel arrangements, and any lodging accommodations will be discussed during the hiring process.

Physical Requirements

The role involves frequent walking throughout the hotel, standing for extended periods, accessing operational areas, and assisting with hotel activities as needed. Essential job functions may be performed with reasonable accommodation.

Equal Employment Opportunity

We are an equal opportunity employer and welcome qualified applicants from all backgrounds. Employment decisions are based on qualifications, experience, and business needs, without regard to any status protected by applicable law.

Apply today to help lead our team at Lodge on the Desert.

Hotel Task Force Manager